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Wireless Roaming Revenue Assurance
Business Monitoring
Business Monitoring
Running a profitable wireless roaming business in the current economical environment is not an easy task. Margins are a permanent focus while the complexity of the business is increasing at the same time. New partners and new services are being launched, volume is increasing, prices and exchange rates are fluctuating and, at the same time, resources are becoming scarce.
THE NEED FOR SIMULTANEOUS CONTROL
A roaming business can be affected by any external driver you need to control and understand :
- Economic drivers (Are there more or less travellers?).
- Calling patterns (Do the call and messaging ratio’s still apply?).
- Are inbound roamers using your network and your outbound roamers using the network of your preferred partner?
- Does the billing process generate the exact records?
- Does your traffic contain unexplainable peeks or gaps?
All of the above needs to be monitored closely and simultaneously.
Keeping a permanent control and monitoring of operations is critical, time consuming and demands expertise. To ensure any revenue is not lost at any stage of the value chain, you need a strong monitoring process. This monitoring process will tell you whether you are on track with your planned strategy and identify the cause of any deviations.
Traffic Control
MACH’s business monitoring solution, Traffic Control, is the answer to the needs of watchful roaming managers. We literally combine our tools with the monitoring expertise of our business analysts and offer a set of powerful monitoring services that detects losses, identifies leakages and provides counter measures to instantly turn around the situation.
But not all losses or leakages are dramatic. Nor are they immediately apparent. But they do represent a substantial revenue impact which can e significant. It is in the detection of different anomalies that our analysts have become experts. With over 15 years of experience and understanding of roaming traffic flow these analysts have gained inside knowledge in calling patterns, call and messaging ratio’s, in and outbound traffic flow patterns etc.
Analytics and simulation capability are essential. These tasks are complex and, due to the large number of parameters to be taken into consideration, powerful software and accurate data is required, otherwise inefficiency and distortion will creep in. Our tools do not only have the necessary intelligence and power to monitor your traffic, the fact that the analysts are behind it makes this a cognitive process that is unique in the market.
Key benefits:
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Immediate reduction of revenue leakage
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Reduce risk
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Full activity diagnostics from MACH experts
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Benefit from MACH’s worldwide market experience and best practices
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On time reaction
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A holistic view on roaming operations
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Reduced cost of ownership
- Apply market best practices and the latest industry knowledge
