Whether it is advice you are looking for or specialized tools, MACH has integrated its years of experience into a series of solutions that helps you optimise any part of your business. We specialize in guiding mobile operators in the search of optimal processes and we assist roaming departments in the delivery of the most effective business in terms of revenues and costs.

Roaming Coverage Optimization

MACH’s optimization service consists of a tailor made program targeted at increasing roaming coverage and service. Through a combination of expert advice and execution we help drive revenues from optimized coverage.

Key features:

• Access to highly skilled and experienced roaming experts,
• Flexible ‘as needs basis’, off or on-site.
• Roaming administration process executed as a managed service.
• Provision of outsourced and temporary roaming teams giving ultimate flexibility.

Key benefits:

• Track record in negotiating thousands of agreements
• Learn how we have assisted hundreds of roaming departments in the identification of coverage gaps.
• Gain from our experience with working with the most prominent operators in the word.
• Benefit from sharing our know-how with your people, leaving you with a deeper knowledge base and quality driven processes.

Learn more on the key benefits from MACH’s roaming optimization solutions here.

Applied Business Intelligence

Our applied business intelligence solutions combine intelligent tools and the expertise of our business analysts. We optimize your traffic flow as well as your retail and wholesale cost structure. This is where the ‘buy low – sell high’ kicks in. Through our applied business intelligence solutions, our dashboards and smart detectors help you crawl through any anomality in your traffic or tariff.

The Difference Between Intelligent and Cognitive Solutions

To really operate your business at the most optimal level you need something more than only intelligent reporting tools. Having information at your fingertips is a requirement but it does not stop there. To differentiate yourself from your competition you will need to stay one step ahead of them.

Cognitive solutions offer you the possibility to gain insight through 3 steps:

1. learning
2. understanding
3. undertaking (execute, perform, accomplish).

This forms the backbone of our applied business intelligence solutions. Our business analysts analyze your traffic and tariffs (step 1: data), analyse patterns and study internal and external global factors (step 2: understand) and propose clear and concise recommendations or operate on your behalf (step 3: undertake). We identify the power and challenges of your business and maximize your strengths. So the combination between tools and business analysts not only make you number one in your domestic market but help firmly keep you there.

Facts and Figures:

• In the last 18 months we doubled the outbound roaming profit margins of more than 50 operators.
• Over 400 operators are running business applications on our applied business intelligence tools.
• More than 450 CFO’s trust our applied business intelligence solution to run their settlement business.

MACH Smart

Our single and centralized data warehouse, MACH Smart, is a cost-efficient, user-friendly and well-proven online application. It addresses the challenges of today’s markets on both a business and technical level, and is gaining high usability scores in three core areas:

• Richness in content (detailed and broad), focused on information needs.
• Flexibility in analysis capabilities and customisation.
• Ease-of-use, efficient learning curve, minimal deployment effort.

MACH Smart addresses the whole range of requirements - from operational reporting (near real-time) to consolidated management summary reporting. It therefore enables you to make the right decisions at the right time, through the timely delivery of relevant information.

MACH Smart integrates data from our clearing platforms, such as data clearing, interconnect, financial clearing and SMS interworking, creating one reporting interface. It supports all reporting styles such as standard reporting and ad-hoc reporting. Clients can either rely on predefined standard reports or customize them easily - and even create new reports from scratch. It is what every roaming manager wants his or her staff to use.

MACH Business Dashboards

Roaming managers are demanding people and need business data at their fingertips. Freqently the access to this intelligence through a data warehouse is too complex. And since 80% of the requested reports and data are the same every day, MACH has developed a very intuitive set of dashboards. Quick understanding of the business, clear overview of the most important parts of the business and user friendly interface are the key benefits of our dashboards.

With the dashboards we addresses the challenges of today’s markets on both a business and technical level, with non-static, integrated data and dynamic reporting for accurate analysis.

Our Dashboards provide :

• Insight in growing business streams,
• Flexile YTD and YOY reporting
• View of service family, number of IMSIs, minutes and volumes, MO’s and MT’s.
• Global, per continent, country or operator level views
• Averages and meridians to be used as performance indicators
• Top inbound / outbound roaming partners data
• Market share per operator

And many more views making this dashboard your daily, weekly or monthly analysis

Billing Optimisation

We clear half of the world’s roaming traffic and we provide value in integrating the wholesale billing cycle into a seamless process.

We provide amongst other services :

• TAP and NRTRDE file creation.
• TAP, CIBER, NRTRDE file handling including validation, conversion and distribution.
• RAP handling.
• Rating and re-pricing services.

Learn more on how MACH has been successful in integrating and optimizing the full inter-operator wholesale billing process.

Revenue Assurance Optimisation

Expanding your roaming coverage, introducing new services, market attractive rate plans and running a wholesale business is only profitable if all processes are streamlined and aligned. Revenue can be lost easily through non integration but also through non-vigilance. MACH provides a revenue assurance program reducing revenue leakage and traffic monitoring.

Our Revenue Assurance Solution :

• Health check : we provide a full check of your roaming department processes (negotiating agreements, SIM card management, fraud detection etc) and provide industry benchmark recommendations to optimise the work flow.
• TAP repair : we immediately intervene in the correction of your billing files to ensure no revenue is lost.
• IOT check : charging your roaming partners the exact negotiated rate is crucial to ensure accurate invoicing.
• Traffic control : we measure your daily traffic of voice, SMS and data necessary to detect potential billing or mediation issues that would prevent from generating roaming CDR’s.
• Bill shock prevention : we analyse and alert your subscribers of high data usage to assure subscription invoices are paid and retail revenues are maintained.
• Bad debt recovery : we chase your roaming partners who refrain from paying your invoices and ensure your wholesale revenues are guaranteed.

MACH has the industry’s most complete roaming revenue assurance program.

Settlement Optimisation

MACH is the market leader in clearing and settling inter-operator businesses. We provide invoicing and settling services to 60% of the GSM and 95% of the CDMA market. Over 75% of all inter-operator financial liabilities are handled by MACH.
Centralising the settling process of such a massive part of the market has allowed MACH to provide a unique settlement optimization program known as the ‘multilateral settlement pool’. No other provider has the possibility to provide a single-pay or single-receive program since we have the majority of the largest operators in our settlement pool. Join today to benefit from optimal cash flow handling and near-guaranteed payments.

Swim in the biggest Pool

• MACH handles 110,000 inter-operator invoices and settles two thirds of the world’s roaming traffic through 65,000 payments each month. We create the majority of incoming invoices and our multilateral settlement pool generates the majority of receivables. It is, by far, the world’s largest single pool of mobile operators, consolidated for maximum efficiency in invoicing, settlement and debt collection.