HUB-XC

HUB-XC is a unique hub-based mobile communications exchange, a marketplace where anybody with a mobile vision can leverage a broad portfolio of technologies, applications and services to realise it quickly, profitably, and to the highest standards of quality.

With HUB-XC, Communications Service Providers (CSP’s) optimise service revenues by gaining real-time market insight, managing wholesale and retail pricing plans, and protecting revenue streams. They accelerate time-to-market to expand coverage and breadth of service offering, and they ensure the efficient, accurate delivery of communications services by connecting seamlessly with any CSP, anywhere.

HUB-XC consists of two platforms, built on a proven Managed Services foundation. The Technology Platform provides the connectivity and process automation that enables the exchange of traffic, the exchange of service validation, delivery and billing information across technologies, and the processing and handling of financial obligations between parties. The Business Platform delivers best-practice processes to establish and execute the business rules that define the provider’s legal and commercial relationships with the Exchange and other providers. The Managed Services foundation provides immediate and unlimited access to a robust, proven service creation and delivery infrastructure.

The ‘Multiplex’ Mobile Market

The new generation of mobile users, so-called ‘Digital Natives’, are forever changing the mobile paradigm. Digital natives drive higher usage of mobile applications. They use less voice and more text, and they demand immediate access and answers. This generation wants to share thoughts, ideas and creations. They expect a boundary-free mobile world, and home network functionality on the move, Their unwavering appetite for mobile applications will ensure that IP becomes the de facto mobile technology platform

The opportunities presented by this growing demand for mobile services and applications has inevitably attracted myriad new players into the market, and has led many established providers to diversify and expand their market footprint. This fragmentation of the market has spawned a new value chain where traditional roles have been cast aside and the shape of the market continues to evolve. The flow of information, ownership of the customer, allocation of revenues and settlement of financial obligations will also, therefore, continue to change and evolve to accommodate the new mobile value chain. CSP’s must adapt quickly to protect market share, revenue and margins.

Increasing customer sophistication will also drive increased market complexity. Demand for ever-greater access to information, entertainment, commerce and communication will fuel the emergence of new services, built on new technologies, delivered to new devices, in new territories. Creation, delivery and monetisation of services in this complex environment will pose perhaps the greatest challenge of all.

In a market characterised by customer-driven multiplexity – multiplicity and complexity – CSP’s will have to collaborate, deliver and optimise. Collaborate to build and leverage effective partnerships to bring new services to market. Deliver to build customer loyalty and profitability through reliable and efficient service provision. And optimise to identify new revenue opportunities and streamline operations.

For the first time, HUB-XC provides all of the answers in one unique solution.

How it works

HUB-XC comprises 3 pillars – Interconnectivity, Interoperability and Settlement – and 3 foundations – Optimisation, Industry Best Practice Processes and a Unified Managed Services Platform.

Pillars

Interconnectivity

MACH Interconnectivity Solutions unite CSP’s from across the global telecommunications marketplace to create new services and build new revenue opportunities. These solutions are the connectors and API’s that allow operators to exchange traffic and to access hub-based applications, and include the MACH SMS Hub, the MACH Inter-standard Roaming Hub and the Link2One Roaming Hub.

Interoperability

MACH Interoperability Solutions connect CSP’s to deliver services reliably and efficiently. They comprise the business rules that define commercial relationships between CSP’s and the hub-based applications that automate business processes within and between CSP’s. MACH Interoperability Solutions include Multi-lateral Agreement Management, Data Clearing and the Mobile Payment Gateway.

Settlement

MACH Settlement Solutions connect CSP’s to settle liabilities accurately and on a timely basis, thus monetising business models. These solutions apply agreed rating plans to wholesale transactions, net inter-operator balances on a multi-lateral basis, and ensure timely settlement of outstanding liabilities. With proven financial clearing products, MACH is the clear market leader.

Foundations

Optimisation

HUB-XC includes solutions that enable CSP’s to optimise revenues in 3 ways. First, the unique suite of business intelligence applications provides real-time visibility of market trends, customer behaviours and delivery efficiency. Second, CAMEL, IOT and simulation solutions optimise wholesale cost structures and retail pricing plans. And third, fraud protection and regulatory compliance tools assure revenue and minimise leakage.

Industry best practice processes

All of MACH’s products and services are founded on proven industry best practices built on over 20 years’ experience working with the world’s largest CSP’s. Best-practice processes ensure compliance with business rules, reduce time to market and process cycle time, maximise reliability and service quality, and reduce operational costs.

ONE Platform

MACH’s unified managed services platform provides one point of access to CSP’s from any sector in any country, for any service over any technology. It provides unified access to integrated applications that manage any business process across the entire mobile value chain, and a comprehensive service management platform incorporating a unified support organisation, a unified interface and an integrated development roadmap. In some markets HUB-XC benefits from expertise and superior technology provided by partners. This is the case for the roaming hub delivered by Link2One in partnership with Telefonica.

HUB-XC. The strength to realize your mobile vision.

Strength

HUB-XC delivers the stable foundation for a profitable mobile business. With HUB-XC, CSP’s can assure revenues and minimise leakage by ensuring that transactions flows comply with business rules, by minimising fraud, and by accelerating settlement cycles. HUB-XC protects margins by future-proofing technology investments, by simplifying operations on a unified technology platform, and by leveraging industry best practices and economies of scale.

Realize

With HUB-XC, CSP’s can create new services to build revenues and realise their mobile vision. The centralised marketplace brings together CSP’s of all kinds to establish and manage new partnerships to build new services. It provides a single delivery platform for the deployment of any service over any technology, and accelerates time-to-market by leveraging a proven infrastructure. With HUB-XC, you can expand coverage and service portfolios with one multi-lateral agreement – with any provider, anywhere.

Your mobile vision

With HUB-XC, you can delight your customers by expanding their mobile horizons. Deliver the broadest range of services and be first to market with new offerings, anywhere, on any technology. Minimise operational costs and comply with regulatory requirements. Deliver seamless home network functionality on any device, and maximise reliability for the optimal customer experience.

A Unique Proposition.

HUB-XC is a unique solution, built and operated by the market leader. MACH is the #1 provider of solutions for roaming business management, settlement and fraud protection. We operate the world’s largest open connectivity hub (delivered by Link2One, an initiative of Telefonica and MACH), process more than 50% of the world’s roaming calls and have more mobile customers than any other provider. We have been managing the roaming business of some of the world’s largest mobile operators for over 20 years. We operate in 120 countries and manage roaming access for more than 2 billion mobile subscribers. MACH people have the deepest roaming management experience in the industry – we know the challenges, we understand the priorities and we’ve delivered the solutions.

That’s why the world’s biggest brands trust MACH. Customers like Orange, T-Mobile, Vodafone, Cable&Wireless, SFR, Verizon, Nokia, Microsoft– across industries and across the world, they trust us to look after their customers and their business.

They trust us to realise their mobile vision.